Disability Support Services

TVCC Disability Services Tips and Guide

A variety of support services are available to TVCC students with a disability. These may include tutors, interpreters, note takers, taped texts, assistance with the registration process, adaptive equipment, testing accommodations, and other accommodations deemed necessary and appropriate. All are elective and should be requested by the student prior to the starting of class. Services are coordinated through DS. 

Visual Impairments

Treasure Valley Community College has a screen reader and magnifier available in the library as well as the learning center. Window Eyes, talking calculators and taped texts and materials can also be made available for student use. DS can assist a qualified student in getting books on tape through Recording for the Blind (RFB) in Princeton, NJ, as well as provide limited print enlarging. Readers, scribes, and alternative exam arrangements will also be made available to the student.

For more information:



Hearing Impairments

Interpreters, note takers, alternative exam arrangements, and tutoring are available to assist the person with a hearing impairment. A personal FM receiver to boost lecture reception is also available. The campus TDD is located in the DS office and can be accessed during business hours. 

Mobility and Physical Impairments

The TVCC campus is relatively flat and wheelchair friendly. All two story buildings are equipped with elevators. All buildings have electric doors installed for wheelchair access. Special chairs and tables will be provided as necessary. Speech recognition software is available for use in the library. In the case of an inaccessible location, the class or event will be moved. TVCC has complied with the spirit and letter of the ADA requirements.

Learning Disabilities

Assistive technology devices developed for visually and hearing impaired students are often useful for people with learning disabilities. The library and learning center have a number of software programs designed to aid the student with learning disabilities. In addition to the tutoring opportunities TVCC provides to all students, classroom accommodations may include alternative testing, note takers, scribes, readers, taped notes and texts, spelling devices, and other appropriate accommodations.

For more information:



Other Disabling Conditions

TVCC is committed to assisting the student with disabilities to erase any barriers to accessing the educational opportunities available here. Other creative accommodations will be made as specific conditions and requests warrant. 

Local Resources

Academic Accommodations and Accessibility
Contact: Travis McFetridge & Anne Marie Kelso, Interim Co-Directors
Location: PAC 103 & 105, Ontario TVCC
Phone: (541) 881-5825
tmcfetri@tvcc.cc or akelso@tvcc.cc


Contact: Student Service Center Advisors
Location: Ontario TVCC campus
Phone: (541) 881-8822 

Adult Education

Contact: Suzanne Bolyard
Location: TVCC Learning Skills Center
Phone: (541) 881-5857

Online College Resource Information

Commission for the Blind

Location: Oregon Commission for the Blind
535 SE 12th Ave, Ontario
Phone: (971) 673-1588
(888) 202-5463 toll free
(971) 673 1577 TYY 

Idaho Commission for the Blind

341 W. Washington, Boise, ID 83702
Phone: 1-800-542-8688 Toll Free
(208) 334-3220 

Mental Health

Contact: Lifeways Behavioral Health Clinic
Location: 702 Sunset Drive
Ontario, OR 97914
Phone: (541) 889-9167

Eastern Oregon Center for Independent Living

Location: 1021 SW 5th Ave
Ontario, OR 97914
Phone: (541) 889-3119

Senior and Disabled Services

Location: 186 E Lane
Ontario, OR 97914
Phone: (541) 889-7553 

Vocational Rehabilitation

Location: 186 E Lane, Ste. 1
Ontario, OR 97914
Phone: (541) 889-9148

Idaho Vocational Rehabilitation

2 N. Main
Payette, ID 83661
Phone: (208) 642-4762 


Disability Links

ADA/Job Site Issues:

ADD/ADHD Link Pages

Information helpful when designing accessible Web sites  HTML Guidelines 

Tips and Information

Continuance of Services

TVCC will provide accommodations to students with disabilities on a continuing basis as long as the student:

  • has established initial eligibility by meeting with the Disabilities Services Coordinator and presented appropriate documentation.
  • contacts the DSC office when they have registered for the term and would like to receive an accommodation letter.
  • maintains status as a student in good standing according to TVCC’s Satisfactory Progress and Academic Warning requirements and the Student Code of Conduct. 

Be your own advocate 

TVCC has a responsibility under Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 to ensure that no student with a disability who meets the academic and technical standards for admission to, or participation in, its programs is excluded from such participation. Of course, students with disabilities are also expected to make reasonable efforts on their own part to obtain the services they require, and to follow the procedures related to receiving those services. To do this, students need to be their own advocates.

Being your own advocate starts when you contact the office of Services for Students with Disabilities and make your needs known. As you become established at TVCC, we hope you will feel free to stay in contact with the DSC for help and guidance and to keep lines of communication open.

As a College student, being your own advocate means you need to understand your special needs, how the college system works, and be able to speak up for yourself when things aren't working for you. College is an adult environment and your attendance is voluntary. As the Oregon Transition Guide states, "students must be able to schedule their own time, get to classes, complete class assignments, prepare for tests, and ask for help when they think it is necessary."

Don't expect faculty or staff to anticipate your needs for you. TVCC is still a fairly small, friendly place and our staff is genuinely interested in helping you succeed, but this is your education, and you need to be in charge!

If you are unsure of the accommodations you might need for a particular class, or are unaware of which services or equipment are available at TVCC to suit your needs, the place to start is the DS office in Barber Hall 101D. The Coordinator of DS can help you evaluate your needs and advise instructors on modifications which might be arranged.

Other tips for success:

  • Frequent short study (1 hr 3x per wk) works better than the same three hours in a single day.
  • Form study groups for tough subjects.
  • Use computers for producing papers.
  • Make sure your instructor knows you.
  • Start your assignments the same day you get them.
  • Divide projects into small tasks.
  • Study in one-hour blocks, take breaks and reward yourself!
  • Mix up the subjects in a longer study session.
  • Remove external distractions and keep a list of internal distractions during study.
  • Turn homework in on time.
  • Ask questions.  Go see your instructor.  Ask for help as soon as you need it.

Getting around

If you encounter a barrier to physical access in any TVCC facility, contact the office of Disability Services 541-881-5812, right away. We will work with you to provide you with the access you are entitled to. 

During winter, it is especially important that you keep us informed of problems you encounter. As with any support service, the more advance notice you give us of your need, the better we are able to respond. 

For more information on emergency procedures at TVCC visit the Annual Campus Security Report.
This can be found at TVCC.cc under current students Right to Know Information, then Annual Safety Report.

Medical Emergencies

TVCC treats medical emergencies seriously. If a medical emergency occurs where there is any question as to the safety of the individual concerned, it is the College’s policy to assure the best possible intervention by contacting 911, Emergency Services.  If using a campus phone, dial 9-911.


The most important factor in emergency safety for people with disabilities is advanced planning. 

IN ALL EMERGENCIES - After an evacuation is ordered: 

  • Check on people with special needs during an evacuation. A buddy system, where people with disabilities arrange for volunteers to alert them and assist them in an emergency, is a good method.
  • Do not use elevators unless authorized to do so by police or fire personnel. Elevators can fail during a fire or a major earthquake.
  • If the situation is life threatening, call 911 or from a campus phone, dial 9-911, and then contact Campus Security at 541-212-9598.
  • Always ask those with disabilities how you can help before attempting any rescue technique or giving assistance. Ask how they can best be assisted or moved and whether there are any special considerations or items that need to come with the person. 

RESPONSES TO EMERGENCIES (bomb threat, earthquake, fire, hazardous materials release and power outages): 

  • Blindness or Visual Impairment
  • Offer to lead them out of the building to safety.
  • Give verbal instructions about the safest route or direction using compass directions, estimated distances and directional terms.
  • Do not grasp a visually impaired person's arm. Ask if they would like to hold onto your arm as you exit, especially if there is debris or a crowd.
  • Give other verbal instructions or information (e.g., elevators cannot be used). 

Deafness or Hearing Loss 

  • Get the attention of a person with a hearing disability by touch and eye contact. Clearly state the problem. Gestures and pointing are helpful, but be prepared to write a brief statement if the person does not seem to understand.
  • Offer visual instructions to advise of safest route or direction by pointing toward exits or evacuation maps. 

Mobility Impairment 

  • It may be necessary to clear the exit route of debris (if possible) so that the person with a disability can move out or to a safer area.
  • If people with mobility impairments cannot exit, they should move to a safer area, for example: Most enclosed stairwells.
  • An office with the door closed, which is a good distance from the hazard (and away from falling debris in the case of earthquakes).
  • Notify police or fire personnel immediately about any people remaining in the building and their locations.
  • Police or fire personnel will decide whether people are safe where they are and will evacuate them as necessary.
  • If people are in immediate danger and cannot be moved to a safer area to wait for assistance, it may be necessary to evacuate them using an evacuation chair or a carry technique.
  • Power Outages: If people with disabilities choose to wait in the building for electricity to be restored and the outage occurs during the day, they may move close to natural light that is also near a working telephone. If they would like to leave and need assistance, or if the outage occurs at night, call Campus Security at 541-212-9598.

Library Information

It is important that every TVCC student is familiar with the library, its location and its services.

All services, resources, and equipment in and of Treasure Valley Community College Library is available to all members of the community, and the library staff is ready to assist those whose physical disabilities would otherwise prevent them from using the library effectively. These services include: 

  • retrieving material that is out of reach
  • assisting in using the book catalog and other computerized databases
  • reproducing materials
  • aiding in entering and exiting (Lift available on the SE stairwell upon request by phone at the same location)
  • allowing another person to charge out materials for the patron who is unable to get to the library
  • renewing loaned material by phone
  • providing information to a person with a physical disability by phone about the availability of materials and the reserving of such material until it can be picked up.